Privacy Policy
Last updated: November 13, 2025
Introduction
CareMax San Juan Capistrano Tree Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (phone number, email address, mailing address)
- Property address and service location details
- Service requests and appointment information
- Payment information for completed services
- Communications you send to us
We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and pages you visit.
How We Use Your Information
We use the information we collect to:
- Provide and improve our tree care services
- Schedule appointments and communicate about your service
- Send you estimates, invoices, and receipts
- Respond to your questions and customer service requests
- Send you updates about our services and special offers (you can opt out at any time)
- Improve our website and customer experience
- Comply with legal obligations
Information Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with:
- Service providers who help us operate our business (payment processors, scheduling tools)
- Law enforcement or government agencies when required by law
- Professional advisors such as lawyers and accountants
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your data.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience. You can control cookie settings through your browser, but disabling cookies may affect website functionality.
Your Rights and Choices
You have the right to:
- Access and review the personal information we have about you
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent for data processing where applicable
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn we have collected information from a child under 13, we will delete it promptly.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
CareMax San Juan Capistrano Tree Services
27126 Paseo Espada Suite 1616
San Juan Capistrano, CA 92675
Phone: (949) 312-6074
Email: hello@sanjuancapistranotreeservices.com